The Urban Body Bar
325 Rayners Lane
Tue, Wed, Fri & Sat 9am-6pm
Salon Cancellation Policy
We reserve time exclusively for you.
Booking an appointment at the salon is an acceptance of our cancellation/ rescheduling Policy.
Please be certain that you have reviewed and are in agreement to the term below.
We require the courtesy of 24 hours cancellation of appointment notification to ensure we have time to offer these spaces to other clients.
A late cancellation will result in a 50% of the total treatment charge or value of gift voucher.
A 'No show' or cancellation under 4 hours will result in 100% charge of value of treatment.
For under 12hrs cancellation of treatments under 'a course' may result in losing that one treatment of the course.
We are passionate about delivering excellent service to all of our clients and thank you for your understanding and appreciate your support in our management decision.